09Living Co., Ltd. (hereinafter \"09TOUR\") provides foreign patient facilitation, medical tourism, travel, and concierge services, prioritizing the protection of our international clients' personal information. This Policy outlines how personal data collected via our website and official consultation channels is processed and safeguarded.
• General Information: Name, nationality, gender, date of birth, contact number, email, residence, passport details (when required), travel dates, flight/hotel logistics. • Sensitive Medical Information: Desired procedures, medical history, past surgeries, current medications, allergies, diagnostic records, and consultation photos.
Facilitating 1:1 customized clinic matching, scheduling medical consultations and surgeries, dispatching dedicated medical interpreters, airport limousine transfers, hotel arrangements, aftercare communication, and statutory compliance.
Sensitive medical records and diagnostic photos are utilized exclusively for precise hospital matching and medical treatment coordination, processed under explicit separate consent.
In principle, personal data is destroyed upon fulfillment of service purposes. Where retention is mandated by Korean legislation (Act on Support for Overseas Expansion of Healthcare and Attraction of International Patients, etc.), data is securely stored for the statutory period.
Information is transmitted strictly to specific accredited hospitals selected by the client for professional evaluation and appointments. Data is never distributed indiscriminately.
09TOUR never sells or unauthorizedly transfers client data to external third parties, except where required by law or in emergency life-saving situations.
To deliver seamless services, minimal necessary data may be entrusted to partner limousine operators, licensed medical interpreters, and secure cloud server providers under strict data protection oversight.
Global messaging consultations (WhatsApp, WeChat, LINE) and secure cloud hosting may involve cross-border transmission protected by industry-standard encryption protocols.
Facial and anatomical photos provided for medical evaluation are used solely for hospital consultation. Photos are NEVER posted publicly, marketed, or shared on social media without separate, explicit written consent.
Clients retain the right to access, rectify, delete, or suspend the processing of their personal data at any time by contacting our Data Protection Officer via email.
Electronic records are permanently expunged using irreversible technical methods, and physical documents are shredded securely once the retention period expires.
We implement robust security safeguards including SSL/TLS encrypted transmissions, restricted administrative access, firewalls, and routine vulnerability audits.
We may use cookies to analyze web traffic and enhance user experience. Users can configure browser settings to decline cookie storage.
Promotional updates are provided strictly on an opt-in basis. Declining marketing consent does not limit access to standard medical consultation services.
For inquiries regarding data protection and exercising user rights: • Data Protection Officer: Jong-yu Kim (CEO) • Email: jongyoo@09living.co.kr • Phone: +82-2-2039-0706 • Address: 2F, 11, Baekjegobun-ro 12-gil, Songpa-gu, Seoul, Republic of Korea
• 회사명: 주식회사 공구리빙 (09Living Co., Ltd. / 서비스명: 09TOUR)
• 개인정보 보호책임자: 대표이사 김종유 (Jong-yu Kim)
• 이메일: jongyoo@09living.co.kr
• 전화번호: +82-2-2039-0706
• 주소: 서울특별시 송파구 백제고분로12길 11 (잠실동, 동승빌딩) 2층